Hammond Institute

CHCSS00129 - Individual Support - Ageing

Duration :              15 Weeks

Delivery Mode:     Blended

Start Date:              Enrol Anytime

Recognition:           Nationally Recognised Training

Quality Assurance : As a registered training organisation (RTO) Hammond Institute operates within the Vocational Education and Training Quality Framework (VETQF) and the Australian Qualification Framework (AQF) delivering nationally recognised qualifications and units of competency.

The CHCSS00129 Individual Support – Ageing Skill Set is a comprehensive training program tailored to prepare you for a fulfilling career as an aged care worker. This skill set encompasses a range of vital topics, focusing on person-centered care, effective communication, and safety protocols. Throughout the course, you will gain practical insights into providing care and support to the elderly while respecting their individuality, dignity, and cultural background.

Upon successful completion of the CHCSS00129 – Individual Support – Ageing Skill Set, you will be equipped with the skills and knowledge to pursue a rewarding career in the aged care sector. You may find employment opportunities in various settings, including:

  • Aged care facilities and nursing homes.
  • Home and community care organizations.
  • Retirement villages and assisted living facilities.
  • Respite care services.
  • Hospice and palliative care centers.

Target Group
This skill set is for individuals who hold a qualification at Certificate III level or higher in Community Services, Health or a related field, work in various care and support roles and who wish to develop skills in providing person-centred support to older people, within the delegations of an established individualised plan.

Students must satisfy the following age, English, and Academic requirements:

  • Age: must be 17 years or over
  • Undertake Pre-Training Review
  • Achieve satisfactory result of LLN assessment: Learning, reading, writing, oral communication, and numeracy (ACSF Level 3) are desirable to participate in the course.
  • Moderate level of digital literacy and has access to a computer with internet access.

Skills First Funding Avaliable

For a full list of fees, please refer to our Statement of Fees.

To be eligible for Victorian government subsidised training fees, the candidate must meet the Skills First eligibility criteria.


To check your eligibility, contact us at 03 8370 3170 or 0435 334 552

Delivery methods:
The range of delivery methods may include, but not limited to the following:

  • lectures / Instructions
  • pre-reading
  • demonstrations and modelling
  • practice opportunities
  • brainstorming activities
  • group discussions
  • guided facilitation of individual or group learning activities, group work or project-based case studies


Delivery Structure:

  • The delivery structure is comprised of classroom training sessions, structured learning such as training support, learning activities, self-paced (to allow the learners to absorb and reflect on their learning), workshops and work placement.
  • The unit of competency will be delivered and assessed as a stand-alone unit.


Delivery Locations:

  • Virtual classroom (Microsoft Teams)
  • Dandenong (Level 1, 243 Lonsdale Str., Dandenong 3175 VIC)
  • Werribee (Suite 20, 2-14 Station Pl., Werribee 3030 VIC)


Additional locations may be allocated to meet a group of learner cohort’s needs and based on demand (if practicable for the RTO)

These units provide credit towards a range of qualifications in the CHC Community Services Training Package at Certificate III or Certificate IV level.

Assessment method may include: 

  • Knowledge Questions
  • Written Assignment & Case studies
  • Projects / Research Reviews

All assessment will be conducted in accordance with the Training Package requirements, Principles of Assessment and Rules of Evidence (https://www.asqa.gov.au/standards/chapter-4/clauses-1.8-1.12)


For unit CHCAGE011 – Skills must be demonstrated in the workplace, with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace.

To be eligible for the award of a Statement of Attainment for the CHCSS00129 – Individual Support – Ageing, participants must successfully complete four units comprising:

•           five (5) Core units

Where the full course is not completed, a Statement of Attainment will be issued for any completed unit/s.


Provide support to people living with dementia


Work effectively in aged care


Facilitate the empowerment of people receiving support


Provide individualised support


Deliver care services using a palliative approach

Hammond Institute does not use brokers or deliver this course through third party arrangements.