Hammond Institute

CHC42021 - Certificate IV in Community Services

Duration :              6 Months

Delivery Mode:     Blended 

Start Date:              Enrol Anytime

Recognition:           Nationally Recognised Training

Quality Assurance: As a registered training organisation (RTO) Hammond Institute operates within the Vocational Education and Training Quality Framework (VETQF) and the Australian Qualification Framework (AQF) delivering nationally recognised qualifications and units of competency.

CHC42021 Certificate IV in Community Services reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Graduates may find employment as a:

•          Disability Support worker

•          Allied health assistant

*It is not, however, intended to indicate that an individual will gain immediate employment on completion of this course

There are no mandatory entry requirements for the 22529VIC Course in Performing Allied Health Tasks and Supporting People with Disability.

Students must satisfy the following age, English, and Academic requirements:

Age: must be 17 years or over

Undertake Pre-Training Review

Undertake LLN and digital numeracy assessment: Learning, reading,  oral communication, numeracy, and writing ACSF Level 3 are desirable to participate in the course.

Moderate level of digital literacy and has access to a computer with an internet access

Undertake the LLN test: Learning, reading, writing, oral communication, and numeracy (ACSF Level 3) are desirable to participate in the course.

We understand that paying the full fee upfront can be challenging for some students, which is why we offer easy interest-free instalment plans to make it more affordable. We also have discounted plans available for eligible students, so be sure to ask us about these options when you enquire.

Contact us at 03 8370 3170 or 0435 334 552 for further information.

Delivery methods:
The range of delivery methods may include, but is not limited to the following:

  • lectures / Instructions
  • pre-reading
  • demonstrations and modelling
  • practice opportunities
  • brainstorming activities
  • group discussions
  • guided facilitation of individual or group learning activities, group work or project-based case studies


Delivery Structure:

  • The delivery structure is comprised of classroom training sessions, structured learning such as training support, learning activities, self-paced (to allow the learners to absorb and reflect on their learning), workshops and work placement.
  • The unit of competency will be delivered and assessed as a stand-alone unit.


Delivery Locations:

  • Virtual classroom (Microsoft Teams)
  • Dandenong (Level 1, 243 Lonsdale Str., Dandenong 3175 VIC)
  • Werribee (Suite 20, 2-14 Station Pl., Werribee 3030 VIC)


Additional locations may be allocated to meet a group of learner cohort’s needs and based on demand (if practicable for the RTO)

Learners who successfully complete this course may progress into further studies in community service courses.

Assessment methods may include: 

  • Knowledge Questions
  • Written Assignment & Case Studies
  • Projects / Research Reviews

All assessments will be conducted in accordance with the Training Package requirements, Principles of Assessment and Rules of Evidence (https://www.asqa.gov.au/standards/chapter-4/clauses-1.8-1.12)


No placements hours required.

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions.

15 units must be completed:

  • 7 core units
  • 8 elective units, consisting of:
  • at least 6 units from the electives listed below
  • up to 2 units from the list below or any endorsed Training Package or accredited course.

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core Units:


Facilitate the interests and rights of clients


Use communication to build relationships


Recognise and respond appropriately to domestic and family violence


Work with diverse people


Work legally and ethically


Develop and maintain networks and collaborative partnerships


Follow safe work practices for client care

Elective Units:


Assess co-existing needs


Work in an alcohol and other drugs context


Promote Aboriginal and/or Torres Strait Islander cultural safety


Reflect on and improve own professional practice


Assess needs of clients with alcohol and other drugs issues


Identify and report abuse


Provide advocacy and representation services


Identify and report children and young people at risk

Hammond Institute does not use brokers or deliver this course through third party arrangements.