Quality Assurance: As a registered training organisation (RTO) Hammond Institute operates within the Vocational Education and Training Quality Framework (VETQF) and the Australian Qualification Framework (AQF) delivering nationally recognised qualifications and units of competency.
CHC52021 - Diploma of Community Services (Case Management, Responding to Family Violence)
Duration : 14 Months
Delivery Mode: Blended (online live virtual classes) or Workplace Training
Start Date: Enrol Anytime
Recognition: Nationally Recognised Training
The CHC52021 Diploma of Community Services offers comprehensive training in case management and responding to family violence, equipping individuals with the skills and knowledge to support vulnerable populations effectively. This course delves into theories and practices of community service delivery, emphasizing ethical frameworks and cultural sensitivity. Students learn to assess client needs, develop tailored support plans, and coordinate service delivery across diverse contexts. Special focus is placed on recognizing, responding to, and preventing family violence, fostering a safe and supportive environment for individuals and families. Graduates emerge ready to make a meaningful impact in the community services sector.
- Community Care or Case Manager
- Community Care or Case Coordinator
- Community Worker
- Community Program Coordinator
There are NO previous work or education requirements for entry into this course. Students may enrol directly in the diploma level course without completing lower ranked qualifications.
Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.
Students must satisfy the following age, English and other requirements to enroll in the Diploma of Community Services (Case Management):
- Age: must be 18 years or over
- Undertake Pre-Training Review
- Achieve satisfactory result of LLN Test including Learning (ACSF Level 4), Reading (ACSF Level 3), Writing (ACSF Level 3), Oral communication (ACSF Level 3) and Numeracy (ACSF Level 3)
- Moderate level of computer literacy and has access to a computer or laptop with internet access.
Skills First Funding for this course is exclusively accessible through traineeship.
For a full list of fees, please refer to our Statement of Fees.
To be eligible for Victorian government subsidised training fees, the candidate must meet the Skills First eligibility criteria.
To check your eligibility, contact us at 03 8370 3170 or 0435 334 552
Delivery methods:
The range of delivery methods may include, but not limited to the following:
- lectures / Instructions
- pre-reading
- demonstrations and modelling
- practice opportunities
- brainstorming activities
- group discussions
- guided facilitation of individual or group learning activities, group work or project-based case studies
Delivery Structure:
- The delivery structure is comprised of classroom training sessions, structured learning such as training support, learning activities, self-paced (to allow the learners to absorb and reflect on their learning), workshops and work placement.
- The unit of competency will be delivered and assessed as stand-alone unit.
Delivery Locations:
- Virtual classroom (Microsoft Teams)
- Dandenong (Level 1, 243 Lonsdale Str., Dandenong 3175 VIC)
- Werribee (Suite 20, 2-14 Station Pl., Werribee 3030 VIC)
Notes:
Additional locations may be allocated to meet a group of learner cohort’s needs and based on demand (if practicable for the RTO)
The further study pathways available to learners who undertake Diploma of Community Services include:
- CHC62015 Advanced Diploma of Community Sector Management
- CHC82015 Graduate Certificate in Client Assessment and Case Management
Assessment method may include:
- Knowledge Questions
- Written Assignment & Case Studies
- Workplace Assessment
- Log Book
- Projects / Research Reviews
All assessment will be conducted in accordance with the Training Package requirements, Principles of Assessment and Rules of Evidence (https://www.asqa.gov.au/standards/chapter-4/clauses-1.8-1.12)
The purpose of the placement is to provide students with the opportunity to apply the theoretical knowledge gained in the classroom to a practical setting and to develop the necessary skills and attributes to work in the sector.
To achieve the Diploma of Community Services qualification the candidate must have completed at least 200 hours of work placement as detailed in the assessment requirements of the units of competency.
If a student is unable to find an appropriate work placement, Hammond Institute will assist in finding the work placement.
Able to obtain the following security checks prior to the start of work placement:
- Valid Police Checks (with no disclosures)
- Valid Working with the Children Check
It is important for students to remember that the placement component of the course is an integral part of their learning journey and will provide valuable experience and networking opportunities in the sector.
The CHC52021 – Diploma of Community Services (Case Management, Responding to Family Violence) is made up of 20 units. This covers 12 core units and 8 elective units.
Core Units:
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
Industry Suggested Electives:
|
CHCCCS033 |
Identify and report abuse |
|
CHCMHS007 |
Work effectively in trauma informed care |
|
CHCCSM009 |
Facilitate goal directed planning |
|
CHCCSM010 |
Implement case management practice |
| CHCCSM014 | Provide case management supervision |
|
CHCCSM015 |
Undertake case management in a child protection framework |
|
CHCPOL003 |
Research and apply evidence to practice |
|
CHCPRT025 |
Identify and report children and young people at risk |
Other Electives options are available. Discuss options with the course coordinator.
Credit Transfer and RPL offered: Recognition of prior learning and skills assessment.
Hammond Institute does not use brokers or deliver this course through third party arrangements.
Job Facts
-
$1,328
Weekly Pay -
46,700 workers
Employment Size -
Strong
Future Growth -
High skill
Skill level rating -
63% Full-Time
Full-Time Share -
74% female
Gender Share
Source: Department of Employment. For full details on Community Worker visit Job Outlook