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CHC33021 – Certificate III in Individual Support (Ageing)

Duration :              6 – 12 Months

Delivery Mode:      Blended, Workplace / Traineeship

Start Date:              Enrol Anytime

Recognition:           Nationally Recognised Training

Quality Assurance : As a registered training organisation (RTO) Hammond Institute operates within the Vocational Education and Training Quality Framework (VETQF) and the Australian Qualification Framework (AQF) delivering nationally recognised qualifications and units of competency.

CHC33021 – Certificate III in Individual Support (Ageing) course! This comprehensive program is designed to provide you with the essential skills and knowledge needed to excel in the field of aged care and support. Whether you are a newcomer to the industry or seeking to enhance your existing skills, this course will equip you with the expertise to provide compassionate and effective care for elderly individuals.

  • Personal Care Worker
  • Community Care Worker or Assistant
  • Residential Support Worker
  • Home Respite Care Worker

The following  employment pathways are available to learners who complete Certificate III in Individual Support:

  • Aged Care Worker
  • Nurse’s Aide
  • Individual Carer and Support Worker
  • Community Care Worker or Assistant
  • Residential Support Worker
  • Personal Care Worker
  • Home Respite Care Worker

There are no pre-requisites or any other training package entry requirements for this course.

Students must satisfy the following age, English and Academic requirements:

  • Age: must be 17 years or over
  • Undertake Pre-Training Review
  • Undertake LLN and digital numeracy assessment: Learning, reading, writing, oral communication (ACSF Level 2+) and numeracy (ACSF
    Level 2) are desirable to participate in the cours
  • Moderate level of computer literacy and has access to a computer with internet access

Skills First Funding Avaliable

For a full list of fees, please refer to our Statement of Fees.

To be eligible for Victorian government subsidised training fees, the candidate must meet the Skills First eligibility criteria.


To check your eligibility, contact us at 03 8370 3170 or 0435 334 552

Delivery methods:
The range of delivery methods may include, but not limited to the following:

  • lectures / Instructions
  • pre-reading
  • demonstrations and modelling
  • practice opportunities
  • brainstorming activities
  • group discussions
  • guided facilitation of individual or group learning activities, group work or project-based case studies


Delivery Structure:

  • Delivery structure is comprised of classroom training sessions, structured learning such as training support, learning activities, self-paced (to allow the learners to absorb and reflect on their learning), workshops and work placement.
  • The unit of competency will be delivered and assessed as stand-alone unit.


Delivery Locations:

  • Blended (Live Virtual Class)
  • Dandenong (Level 1, 243 Lonsdale Str., Dandenong 3175 VIC)
  • Werribee (Suite 20, 2-14 Station Pl., Werribee 3030 VIC)


Additional locations may be allocated to meet a group of learner cohort’s needs and based on demand (if practicable for the RTO)

The further study pathways available to learners who undertake Certificate III in Individual Support include:

  • CHC43015 Certificate IV in Ageing Support

Assessment method may include:

  • Knowledge Questions
  • Written Assignment & Case studies
  • Workplace Assessment
  • Log Book
  • Projects / Research Reviews

All assessment will be conducted in accordance with the Training Package requirements, Principles of Assessment and Rules of Evidence (https://www.asqa.gov.au/standards/chapter-4/clauses-1.8-1.12)

The purpose of the placement is to provide students with the opportunity to apply the theoretical knowledge gained in the classroom to a practical setting and to develop the necessary skills and attributes to work in the sector.

To achieve Certificate III in Individual Support qualification the candidate must have completed at least 120 hours of work placement as detailed in the assessment requirements of the units of competency. If a student is unable to find an appropriate work placement, Hammond Institute will assist in finding the work placement.

Able to obtain the following security checks prior to the start of work placement:

  • Valid Police Checks (with no disclosures)
  • Valid Working with the Children Check

It is important for students to remember that the placement component of the course is an integral part of their learning journey and will provide valuable experience and networking opportunities.

15 units are required for the award of Certificate III in Individual Support qualification including:

  • 9 core units
  • 6 elective units

Core Units:


Provide individualised support


Facilitate the empowerment of people receiving support


Support independence and wellbeing


Recognise healthy body systems


Communicate and work in health or community services


Work with diverse people


Work legally and ethically


Apply basic principles and practices of infection prevention and control


Follow safe work practices for direct client care

Electives Units


Provide support to people living with dementia


Work effectively in aged care


Deliver care services using a palliative approach


Identify and report abuse


Support relationships with carer and family


Work in an alcohol and other drugs context


To learn more about what is included in the units above, click here and type in the unit code.

Credit Transfer and RPL offered: Recognition of prior learning and skills assessment.

Hammond Institute does not use brokers or deliver this course through third party arrangements.

Job Facts

  • $900
    Weekly Pay
  • 175,800 workers
    Employment Size
  • Very Strong
    Future Growth
  •  Lower skill
    Skill level rating
  • 36.2% Full-Time
    Full-Time Share
  • 77.1% female
    Gender Share

Source: Department of Employment. For full details on Community Worker visit Job Outlook