Quality Assurance: As a registered training organisation (RTO) Hammond Institute operates within the Vocational Education and Training Quality Framework (VETQF) and the Australian Qualification Framework (AQF) delivering nationally recognised qualifications and units of competency.
Duration : 12 Months
Delivery Mode: Blended (online live virtual classes) or Workplace Training
Start Date: Enrol Anytime
Recognition: Nationally Recognised Training
CHC52015 Diploma of Community Services (Case Management) is suitable for people that want to work in Community Services organisations as a case manager. The course will develop your skills to manage, coordinate and deliver person centred services to individuals, groups and communities. You will also develop skills to enable you to supervise other workers and volunteers.
There are NO previous work or education requirements for entry into this course. Students may enrol directly in the diploma level course without completing lower ranked qualifications.
Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.
Students must satisfy the following age, English and other requirements to enroll in the Diploma of Community Services (Case Management):
- Age: must be 18 years or over
- Undertake Pre-Training Review
- Achieve satisfactory result of LLN Test including Learning (ACSF Level 4), Reading (ACSF Level 3), Writing (ACSF Level 3), Oral communication (ACSF Level 3) and Numeracy (ACSF Level 3)
- It is also essential for the student to possess basic computer skills.
The range of delivery methods may include, but not limited to the following:
- lectures / Instructions
- demonstrations and modelling
- practice opportunities
- brainstorming activities
- group discussions
- guided facilitation of individual or group learning activities, group work or project-based case studies
- Delivery structure is comprised of classroom training sessions, structured learning such as training support, learning activities, self-paced (to allow the learners to absorb and reflect on their learning), workshops and work placement.
- The unit of competency will be delivered and assessed as stand-alone unit.
- Virtual classroom (Microsoft Teams)
- Dandenong (Level 1, 243 Lonsdale Str., Dandenong 3175 VIC)
- Werribee (Suite 20, 2-14 Station Pl., Werribee 3030 VIC)
Additional locations may be allocated to meet a group of learner cohort’s needs and based on demand (if practicable for the RTO)
The further study pathways available to learners who undertake Diploma of Community Services include:
- CHC62015 Advanced Diploma of Community Sector Management
- CHC82015 Graduate Certificate in Client Assessment and Case Management
Assessment method may include:
- Knowledge Questions
- Written Assignment & Case studies
- Workplace Assessment
- Log Book
- Projects / Research Reviews
All assessment will be conducted in accordance with the Training Package requirements, Principles of Assessment and Rules of Evidence (https://www.asqa.gov.au/standards/chapter-4/clauses-1.8-1.12)
The purpose of the placement is to provide students with the opportunity to apply the theoretical knowledge gained in the classroom to a practical setting and to develop the necessary skills and attributes to work in the sector.
To achieve the Diploma of Community Services (Case Management) qualification the candidate must have completed at least 100 hours of work placement as detailed in the assessment requirements of the units of competency.
If a student is unable to find an appropriate work placement, Hammond Institute will assist in finding the work placement.
Able to obtain the following security checks prior to the start of work placement:
- Valid Police Checks (with no disclosures)
- Valid Working with the Children Check
It is important for students to remember that the placement component of the course is an integral part of their learning journey and will provide valuable experience and networking opportunities in the sector.
The Diploma of Community Services (Case Management) is made up of 16 units. This covers 8 core units and 8 elective units.
|CHCCCS007||Develop and implement service programs|
|CHCCOM003||Develop workplace communication strategies|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services|
|CHCDIV003||Manage and promote diversity|
|CHCLEG003||Manage legal and ethical compliance|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect on and improve own professional practice|
|HLTWHS004||Manage work health and safety|
Industry Suggested Electives:
|CHCCCS004||Assess co-existing needs|
|CHCCSM004||Coordinate complex case requirements|
|CHCCSM005||Develop, facilitate and review all aspects of case management|
|CHCCSM006||Provide case management supervision|
|CHCADV002||Provide advocacy and representation services|
|CHCCDE011||Implement community development strategies|
|CHCADV001||Facilitate the interests and rights of clients|
|CHCDEV001||Confirm client developmental status|
Other Electives options are available. Discuss options with the course coordinator.
Credit Transfer and RPL offered: Recognition of prior learning and skills assessment.